Standard Support Features
|Support Always-on support for all customers, all of the time||24x7 support with unlimited incidents per year
4 hour critical/high
8 hour medium
24 hour low targeted response times
advanced hardware replacement and software updates and patches.
*WatchGuard Tabletop With today's remote and distributed workforce, the concept of a distinct corporate network perimeter has all but disappeared. A security solution that can be seamlessly deployed everywhere that your network connects is now essential for securing modern organizations. Firebox is a cost-effective powerhouse that offers diverse VPN services, enabling flexible remote access and branch office connectivity. It's no secret that attackers go for the weakest link when trying to get into a corporate network, and this is often a home office or small office user. Now you can leverage the power of a complete UTM solution in remote locations and manage them from WatchGuard’s single, centralized console. This gives you a powerful tool for administering and enforcing policy across the network for tighter security. WatchGuard Cloud Dimension, our Cloud-based, big-data style visibility platform, is included free of charge with over 100 dashboards and reports including PCI and HIPAA compliance. Businesses today require network solutions that can adapt to changing conditions to optimize network performance and reduce costs as needs change. With SD-WAN built-in, Firebox Establishing VPN tunnels between geographically separated locations, including small and home office environments, is easy with WatchGuard. In just a matter of clicks you can establish secure, encrypted connections between Fireboxes for secure, encrypted connectivity to protect critical data and ensure confidentiality of communications. available in a wireless model that includes optional dual-band 802.11b/g/n technology for a faster wireless network connection, improved reliability, and expanded range on the 2.4 GHz or 5 GHz band. Segmenting traffic for users and guests is easy with the built-in wireless guest network.